FOR IMMEDIATE RELEASE
To our valued customers:
GENLED Brands™ is still open for business!
Both our custom architectural lighting arm GENLED Acolyte® and GENLED AgiLight®, our premium LED signage lighting division, are taking extra health precautions for customers and employees, but our production capabilities have not been affected by the COVID-19 (Coronavirus) outbreak. Our employees are working hard to make sure our products are available and ready for delivery with the same care and custom craftsmanship we are known for – and in the safest way possible.
“While we take extra steps to protect everyone’s health, we continue to maintain the same top-quality products and customer service,” said Scott Vontobel, Director of Global Sales for GENLED Brands™.
While all of our industry trade shows are on hold, we stopped visits to our facilities and asked our outside sales teams to stay off the road and not visit you during these uncertain times, we are more than happy to set up Skype trainings during the next month to help you and your teams continue to learn more about us and why we are still the most respected in our respective fields.
Our companies are following the guidance and best practices outlined by the Centers for Disease Control and Prevention. We increased our daily cleaning procedures, including equipment cleaning, extra handwashing and use of sanitizer. We are taking steps to limit the number of visitors to our facilities, and the employee work stations in our spacious assembly plants already allow us to practice “social distancing.”
Even though the environment around us is fluid, please take comfort in the fact that our world-class team is ready to provide premium customer service that is the trademark of GENLED Brands™. We don’t want this crisis to slow down your business. If you need to place an order, our sales reps are here for you. If you need a quote, please contact our customer support team. If you need samples or want to check on an order status, our customer service team is standing by. If you need help in the field, our tech team will be happy to speak with you.
Together, we will weather these challenging times. As always, we stand ready to serve your LED lighting needs.
Thank you for being part of the GENLED Brands™ family.